Why I returned my brand new MacBook 16?

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MacBook Pro 16 Image from Apple

I could see the runway at a distance, time to put the flaps up and engage the landing gear. The engine sound was annoying but bearable. The constant heat was making me sweat and the area above the touch controls was about to catch fire.

Luckily I was not thousands of feet in the air, but in my home office trying to work on the new MacBookPro 16. After reading and watching raving reviews from Kaya Thomas and Paul Hudson I decided to take the plunge and buy a very expensive machine. In this post I will talk about the issues I encountered while using MacBookPro 16.

Before talking about the issues, it would be wise to elaborate the type of work I do and the type of work I expected the MacBook Pro 16 to handle. I create video courses on programming topics. My primary tools are Xcode, Android Studio, VS Code and Camtasia etc.

I hate fan noise! It is distracting and annoying. Before purchasing MacBook Pro 16 I had been using MacBook Pro 13 2017 with 8GB RAM. That poor thing has been taking the wrath of my heaving workload. Needless to say I hear fans spinning on my MacBook Pro 13 most of time, when I am writing code and running emulators and simulators. Having said that I barely hear the fans working when I am simply browsing the web.

MacBook Pro 16 takes fans to a whole new level. Every few minutes fans just kick in and starts running. Even when the system is mostly idle and the CPU is at 2 or 3 percent, the fans kicks in. Here are few occasions where I heard the fans kicking in on MacBook Pro 16.

  • Browsing the web using Chrome or Safari
  • Working on Xcode
  • Writing a Flutter app and running Android Emulator
  • Connecting to an external display
  • On the setup screen of installing macOS (WTF!)

This is NOT an isolated issue as many people have been encountering and reporting fans going berserk.

Renaud Bouissiere tweeted that his new MacBook Pro 16 screen is not working as expected.

Apart from fans, the new MacBook Pro 16 runs hot. The area above the touch bar gets so hot that you can fry and egg on it.. and I did and it was delicious. I don’t know if it is suppose to get blazing hot but definitely not a normal behavior.

Some users have been reporting audio and even ghosting issues. I personally did not encounter any issues with the display but I had a weird issue with audio when recording a quite room would result is very loud static sound. I used the same recording settings on my MacBook Pro 13 and it was much quieter.

In the end MacBook Pro 16 is another poor tested product from Apple. With a hefty price tag, 1 hour wait for customer support and only 14 days to return with a full refund it clearly indicates that even Apple is not standing behind their beloved MacBook 16.

It is always smart to wait a few months before purchasing any product from Apple. This will give you ample time to read about issues and make a smart decision. From my experience Apple software and hardware are both in download trajectory. I really hope they pay close attention and LOVE to their products until then I will be returning my 3000K machine back to where it belong.

Goodbye MacBook Pro 16 for now! I will see you when you are grown up and mature :)

UPDATE: Came back from the Apple store and returned the MacBook Pro 16 for a full refund.

iOS Developer, speaker and educator. Top Udemy and LinkedIn instructor. Lead instructor at DigitalCrafts. https://www.udemy.com/user/mohammad-azam-2/

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